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Have “www” Work With Your Website Domain

How to Use “www” With Your Site

The Quick Answer

Create or update a “CName” record in your DNS settings, with the host name “www” and point it to “@” (assuming you’ve already pointed your domain to your site).

Create a CNAME record in your domain settings panel

Step-by-Step Instructions

If you’ve already pointed your domain, but your site isn’t loading when you enter www. before your domain name in your web browser, here’s what you need to do.

  1. Log into your domain registrar, or whichever service you use to manage DNS records. Check the list of the top services that we have step-by-step instructions for how to access and edit DNS records.
  2. Go to wherever your DNS records can be managed and updated. This area is sometimes referred to as “Advanced DNS Settings,” “Edit DNS Zone File,” “Manage DNS Records,” etc. depending on the service you use.
  3. Look to see if there is already a “CName” record created with the host name “www”. If so, update this record so that it points to “@” as shown above. If that record isn’t there, create a new record – the “type” should be “CName,” the “Host Name” should be “www” and the “Points to” value should be “@” as shown above. Make sure to save.

This update can take up to 24 hours to propagate, so the change likely won’t take effect immediately.

Have questions or comments about this how-to? Let us know in the comments area below!